Effective Date: 07/05/2025
Website: https://fastidea.co.ke
Contact Email: support@fastidea.co.ke
Phone: +254 705 214 445

1. Introduction

Welcome to Fast Idea Shop! By accessing or using our website and purchasing our products, you agree to comply with and be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our services.

2. Products & Services

Fast Idea Shop specializes in high-quality automotive accessories and other car enhancements.

a. Product Availability

  • We strive to ensure all listed products are available, but availability is subject to change without notice.
  • If an item is out of stock after purchase, we will notify you and provide alternatives or a refund.

b. Product Descriptions

  • We make every effort to provide accurate descriptions, but we do not guarantee that all information is error-free.
  • Images are for illustration purposes and may differ slightly from the actual product.

3. Pricing & Payments

  • All prices are listed in KES and are subject to change without notice.
  • We accept various payment methods as indicated on our checkout page.
  • Fast Idea Shop is not responsible for any additional bank fees or transaction charges.

4. Shipping & Delivery

  • Delivery times vary depending on location. Estimated delivery times will be provided at checkout.
  • Fast Idea Shop is not responsible for delays caused by third-party shipping providers.
  • Customers are responsible for providing accurate shipping details. Incorrect information may result in delivery delays or additional costs.

5. Returns & Refunds

  • Returns are accepted within 3 days of purchase if the product is unused and in its original packaging.
  • Refunds will be processed after product inspection.
  • Shipping costs for returns are the responsibility of the customer unless the return is due to a defective or incorrect item.
  • To initiate a return, contact us at support@fastidea.co.ke.

6. Warranty & Liability

  • Certain products come with a 6-month warranty against manufacturing defects.
  • The warranty does not cover damages caused by improper installation, misuse, or normal wear and tear.
  • Fast Idea Shop is not liable for any damages or injuries resulting from the use of our products.

7. Privacy & Data Protection

  • We respect your privacy and only collect personal information necessary to process orders and improve our services.
  • Your data is handled by our Privacy Policy.

8. User Responsibilities

By using our website, you agree to:

  • Provide accurate information when making purchases.
  • Use our products responsibly and as intended.
  • Please refrain from any fraudulent or illegal activities related to our services.

9. Changes to Terms

Fast Idea Shop reserves the right to modify these Terms of Service at anytime. Changes will be posted on our website, and continued use of our services after updates constitutes acceptance of the new terms.

10. Contact Us

For any questions or concerns, reach out to us:
📧 Email: support@fastidea.co.ke
📞 Phone/WhatsApp: +254 705 214 445