Frequently Asked Question
Find answers to common questions about our products, services, policies, and more.
How can you help?
We provide high-quality products along with dedicated customer support to ensure you have the best experience. Whether you need product recommendations, assistance with orders, or troubleshooting, our team is here to help.
What is a return policy?
We offer a hassle-free return policy. If you’re not satisfied with your purchase, you can return the item within 3 days of receipt for a refund or exchange. The item must be unused and in its original packaging. Please refer to our Return Policy page for full details.
What payment methods do you accept?
We accept multiple payment methods, including:
✔ Credit/Debit Cards (Visa, Mastercard, American Express)
✔ PayPal
✔ Mobile Payment Options (Specify if applicable)
✔ Bank Transfers (Specify if applicable)
Submit a request
If you need assistance, you can submit a request through our Contact Us page. Simply fill out the form with your details, and our team will get back to you as soon as possible.
Send message
You can reach out to us via:
Email: support@fastidea.co.ke
Phone: +254 705 214 445
Live Chat: Available on our website during business hours
Trusted experience
Yes! We prioritize your privacy and security with end-to-end encryption for all messages and transactions. Your personal details and payment information are always protected.
Frequently Asked Questions
We offer a wide range of car accessories, including steering wheel covers, dash cams, air fresheners, running boards, and more. Our products are designed to enhance both the functionality and aesthetics of your vehicle.
Most of our accessories are designed to be universal and fit a wide range of vehicles. However, some items may have specific size requirements. Please check the product description or contact us for compatibility details.
Many of our car accessories come with easy-to-follow installation guides. For simple items like steering wheel covers and air fresheners, installation is quick and tool-free. For complex accessories like dash cams and running boards, professional installation may be recommended.
If you receive a damaged or incorrect item, we accept returns within 7 days of delivery. The product must be unused and in its original packaging. Please contact our support team to initiate a return.
Yes, some of our car accessories come with a manufacturer’s warranty. The warranty period varies depending on the product. Please check the product details or reach out to us for warranty information.
